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PRIVACY POLICY


We at Melissa Magazine, LLC know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact or use our websites (collectively the “Websites”) or any related events, trade shows, sales or marketing, and/or if you use any of our products, services or applications (collectively the “Services”) in any manner.


WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers our treatment of information that we gather when you are accessing or using our Websites or Services or when you contact us in any manner. We gather various types of information, including information that identifies you as an individual (“Personal Information”) from our users, as explained in more detail below.


ACCEPTANCE OF TERMS
This Agreement is between you and Melissa Magazine, LLC. By visiting any of our Websites, you are agreeing to the terms of this Privacy
Policy and the accompanying Terms of Service, both of which govern your use of the Websites. By providing us information offline, you are also agreeing to the terms of this Privacy Policy.


THIS AGREEMENT CONTAINS WARRANTY DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO YOU. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND IN THEIR ENTIRETY, AS USING, ACCESSING, AND/OR BROWSING OUR WEBSITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND TO EACH AND EVERY TERM AND CONDITION
SET FORTH HEREIN, PLEASE EXIT OUR WEBSITE IMMEDIATELY AND DO NOT USE, ACCESS, AND/OR BROWSE IT FURTHER.

 

THE INFORMATION WE COLLECT

In the course of operating the Websites and/or interacting with you, we will collect (and/or receive) the following types of information.
Personal Information: When you sign up to receive any of our newsletters, respond to a survey, register for a class, or purchase any product or service, you may be required to provide us with personal information about yourself, such as your name, address, email address, and phone number. We do not collect any personal information from Visitors when they use the Websites unless they provide such information voluntarily, such as by registering or sending us an email or signing up for a newsletter. All information we collect and/or receive under this section is collectively called “Personal Information.”


When you place an Order, you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.”


Please note where consent forms the basis, you can withdraw consent at any time by opting out of any email message using the “unsubscribe” link.
Billing Information: When you wish to purchase a product or service, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Although we will have access to the Billing Information, it will also be collected and processed by third parties to assist us with processing your personal data including the following categories of recipients:

 

  • Financial transaction processors (processing your payments)

  • Customer service communication platform

  • Contest and survey platform

  • Email communication manager

  • Marketing funnel providers

  • Website management services

  • Website design and programming services

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These third parties have signed contracts with us in which they are prohibited from utilizing, sharing or retaining your personal data for any purpose other than we dictate.

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Other information: From Other Sources. We also may collect or receive information from third parties, such as Facebook and/or other third-party social media sites.


INFORMATION WE AUTOMATICALLY COLLECT


When you use the Websites: When you visit the Websites, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.
When you use the Services
Usage information: we keep track of user activity in relation to the types of Services our customers and their users use and performance metrics related to their use of the Services.  
Log information: we log information about our customers and their users when you use one of the Services including Internet Protocol (“IP”) address. Information collected by cookies and other similar technologies: we use various technologies to collect information which may include saving cookies to users’ computers. For further information, please see the section below headed "Cookie Policy."
 

HOW DO WE USE THE INFORMATION?
Websites: We will use the information we collect via our Websites:

  • To administer our Website and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;

  • To improve our Website to ensure that content is presented in the most effective manner for you and for your computer;

  • To analyze customers’ use of the Websites for trend monitoring, marketing and advertising purposes;

  • For purposes made clear to you at the time you submit your information – for example, to provide you with information you have requested about our Services

  • As part of our efforts to keep our Website safe and secure.

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Services: We may use the information we collect from our customers and their users in connection with the Services we provide for a range of reasons, including to:

  • Set up a user/membership account;

  • Provide, operate and maintain the Services;

  • Process and complete transactions, and send related information, including transaction confirmations and invoices;

  • Manage use of the Services, respond to inquiries and comments and provide customer service and support;

  • Send customers technical alerts, updates, security notifications, and administrative communications;

  • Investigate and prevent fraudulent activities, unauthorized access to the Services, and other illegal activities; and

 

For any other purposes about which we notify customers and users. We may also use the information you send to us via the Websites and/or Services, to communicate with you via email and, possibly, other means, regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences.  However, you will always be able to opt-out of such communications at any time (see the “Your Choices” section below).


COOKIE POLICY

From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Websites. More specifically, we use cookies and other tracking technologies for the following purposes:

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  • Assisting you in navigation;

  • Assisting in login and your ability to provide feedback;

  • Analyzing your use of our products, services or applications;

  • Assisting with our promotional and marketing efforts. 

  • Third-Party Analytics. We use third-party analytics services (such as Google Analytics) to evaluate your use of the Websites, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Websites and mobile and Internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Websites, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.


For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Websites.


If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Websites may not function properly.


HOW DO WE SHARE AND DISCLOSE INFORMATION TO THIRD PARTIES?

We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) about our customers in the following limited circumstances:


Vendors, consultants and other service providers: We may share your information with third party vendors, consultants and other service providers who we employ to perform tasks on our behalf. 


If Melissa Magazine, LLC has received your Personal Information in the United States and subsequently transfers that information to a third party agent or service provider for processing, Melissa Magazine, LLC shall remain responsible for ensuring that such third party agent or service provider processes your Personal Information to the standard required by law. Unless we tell you otherwise and you consent, our vendors do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.


Business Transfers: We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.


Protection of Melissa Magazine, LLC and Others: We reserve the right to access,read, preserve, and disclose any information as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property, or safety of Melissa Magazine, LLC, our employees, our users, or others.


Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information in

response to valid requests by public authorities, including to meet national security or law enforcement requirements.


INFORMATION YOU SHARE

Please keep in mind that whenever you voluntarily make your Personal Information available to third parties — for example on message boards or web logs; through email; during webinars, classes, telephone conferences, or coaching calls; or in comment or chat areas — that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.


IS PERSONAL INFORMATION ABOUT ME SECURE?
We use technical, organizational and administrative security measures to protect all information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Unfortunately, no company or service can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information. Among other practices, your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

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CALIFORNIA RESIDENTS
Pursuant to the California Online Privacy Protection Act, Melissa Magazine, LLC does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals issued by browsers or other third party sources. If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.”  Contact us to make such a request at info@melissamagazine.net.


IMPORTANT NOTICE TO NON-U.S. RESIDENTS
It is important to note that the Websites and their servers are operated in the United States. If you are located outside of the United States, please be aware that any Information you provide to us will be transferred to the United States. By using the Websites and by providing us Information when using our services, you hereby irrevocably consent to this transfer and our use of the Information and data provided by you in accordance with this Privacy Policy.


YOUR PRIVACY RIGHTS

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WHAT CHOICES DO I HAVE?
You can always choose not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.


COOKIES
You can accept or reject cookies by adjusting your web browser controls. Please consult our Cookie Policy for more information about our use of cookies and how to accept and reject them.


MARKETING COMMUNICATIONS
You can opt-out of receiving certain promotional or marketing communications from us at any time by using the unsubscribe link in the email communications we send. If you have any account for our Services, we will still send you non-promotional communications, like service related emails.


HOW CAN I UPDATE AND ACCESS MY INFORMATION (EXERCISE MY DATA SUBJECT RIGHTS)?

If you would like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), Our Privacy team will examine your request and respond to you as quickly as possible!


Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


California residents are entitled to ask us for a notice identifying the categories of Personal Information that we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request.


EXTERNAL WEBSITES

The Websites may contain links to third-party websites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. We encourage you to seek out and read the privacy policy of each Linked Site that you visit to understand how the information that is collected about you is used and protected.


CHILDREN

We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Information, please contact us.


WILL THIS POLICY EVER CHANGE?

We may change this Privacy Policy from time to time. By accessing the Websites and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

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WHAT IF I HAVE QUESTIONS ABOUT THIS POLICY?


If you have questions about this Privacy Policy, please contact us via email at: info@melissamagazine.net with “Privacy Policy” in the subject line.

 

This privacy policy is effective as of May 17, 2020.

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